Privacy Policy

Objective, Scope and Applicability of the Policy

The privacy policy (“Policy”) is applicable to the online interfaces of Bopal Local. (“Bopal Local”, “us”, “we” or “our”) including www.bopalocal.com, the mobile site/applications (including but not limited to the Bopal Local) for iOS, Android, or any other windows operating system (collectively referred to as “Site”). The purpose of this Policy is to describe how Bopal Local collects, uses, maintains and shares information about you (“user” or “you” or “your”) on account of you accessing and using the Site. This information may include but is not limited to any information you upload, emails that you exchange with Bopal Local and other users of the Site and any information submitted/ provided by you to Bopal Local.

We recognize the importance of your privacy and we are committed to ensuring that you are aware of how your information is being used. Please read this Policy carefully to understand how we collect and use your information. Your use of the Site is also governed by our Terms of Use. You are free to use the Site only if you agree with our policies and practices encapsulated in this Policy read in conjunction with the Terms of Use.

By using the Site and/or by providing your information to us, you consent to the collection and use of the information you disclose on the Site in accordance with this Policy. If you wish to contact Bopal Local in connection with any matter relating to this Policy or privacy related issues you may send an email to info@Bopal Local.com.

By browsing, visiting, accessing and/or using the services on the Site, you consent and agree to the terms of Bopal Local’s Policy as detailed herein.

You also agree that the information furnished by you is lawful, true and correct and does not violate or infringe any laws. In case of any violations, infringement, furnishing of wrongful or unauthorised information, Bopal Local shall not be liable to you or to any third party for the same.

Types/ Nature of Information we Collect:

There are three (3) general categories of information we collect.
A. Information you provide us, to enable your use of the Account/Site
B. Information you choose to give us
C. Information that is necessary for the payment related services
Further to each of the aforementioned categories set out in Section II: Sub-Section A, B and C above we collect the following types of information from you (collectively referred to as “Information”)
“Personally Identifiable Information” - information that could be used to identify you such as, your name, email address, age, gender, IP addresses and other similar information;
“Sensitive Personal Information” such as passwords in encrypted form and secured financial/ payment related information;
“Non-Personal Information” - information that cannot be used to identify you such as the webpages that you have viewed and your usage patterns; and
(iv) “Device Information”- information which is automatically collected about the device from which the Site is used.
Information you provide Bopal Local to enable your use of the Account/Site
We ask for and collect the following Personally Identifiable Information and Sensitive Personal Information about you when you use the Site. This information is necessary for performance of the agreement between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
Account Information. In order to use certain features on the Site, Bopal Local may require you to create a user account (“Account”) which shall include your user profile (“Profile”). When you opt to create such an Account and sign /click on “I Accept” in respect of the creation of an Account, we require you to provide certain Personally Identifiable information such as your first name, last name, email address, date of birth, place of birth, employer name, phone number, interests, and depending on the nature of services you avail, information pertaining to your gender and marital status.
Profile and Listing Information. In addition to (i) above, in order to use certain features on the Site (such as booking or creating a listing), we may ask you to provide certain additional Personally Identifiable Information, which may include your address, phone number, and a profile picture.
Identity Verification Information. To help create and maintain a trusted environment, we may collect certain Personally Identifiable Information in order to verify your identity, such as images of specified government issued identification, including passport, national ID card, or driving licence, or any other information as may be required to verify your identity .
Payment Information. In addition to the foregoing, in order to use certain other features on the Site (such as booking or creating a listing), we may require you to provide certain financial information (as more particularly described in sub section C below) in order to facilitate the processing of payments.
Communications with Bopal Local and its affiliates and authorised service providers/agents or other users. When you communicate with Bopal Local or use the Site to communicate with Bopal Local’s affiliates and authorised service providers/agents or when you communicate with other users of Bopal Local, we collect all such correspondence, information about your communication and any additional information you choose to provide.
Information you choose to give us
You may choose to provide us with additional Personally Identifiable Information in order to obtain a better user experience when using Bopal Local.
Additional Profile Information. You may choose to provide additional Personally Identifiable Information as part of your Profile (preferred language(s), city, and a personal description). Some of this information as indicated in your account settings is part of your public profile page and will be publicly visible to others.

Information that is necessary for the payment related services
Bopal Local needs to collect the following Sensitive Personal Information, as it is necessary for the adequate performance of its agreements with you and to comply with applicable law (such as anti-money laundering regulations).
Payment Information. Certain financial information may be required to facilitate the processing of such payments.

Identity Verification and Other Information. In connection with the collection of payment information and processing your payments we may also require certain information using which we can verify your identity (such as images of your specified government issued identification including passport, national ID card, or driving license) or other authentication information/KYC documents, your date of birth, your address, e-mail address, phone number and other information (such as your invoice amount, e-mail id and contact number) in order to verify your identity, provide the payment services to you, and to comply with applicable law.

Sharing your information:

We share your Information within Bopal Local’s group companies and with other persons, service providers and entities who help us provide services to you (e.g. accommodation provider, services partner, social community partner etc). We only share your information in accordance with the applicable law. In the interest of clarity, we share your Information for the purposes set out in this Policy, with the following categories of recipients:
Within Bopal Local’s group of companies in relation to its business purposes;
With accommodation managers/landlords of property(ies) or with tenants/ prospective tenants or occupants as the case may be to enable providing the services you request;
We use a variety of third-party service providers and vendors to help us provide products and services related to Bopal Local, including curated community apps, utilities and services related to living (water, laundry, mobility etc.), and payment services. For example, service providers which assist us to: (i) verify your identity or authenticate your identification documents; (ii) verify information against that which is available on public databases; (iii) conduct background or police checks, fraud prevention, and risk assessment; (iv) perform product development, software and website maintenance and debugging; (v) allow the provision of Bopal Local services through third party platforms and software tools (e.g. through the integration with our API’s); or (vi) provide customer service, advertising, or payments services. These providers have access to your information to the extent required to perform these tasks on our behalf and are contractually bound to protect and to use it only for the purposes for which it was disclosed and consistent with this Policy.
With persons/entities that own/ manage other applications or websites that integrate with our API or services, or those with an API or service with which we are integrated or choose to integrate in future;
Other members of curated networks of Bopal Local tenants, users and employees if you submit content in such a forum/network, such as blog comments, social media posts, pictures or other content which are viewable by members of such curated networks.
The general public, if you submit content in a public forum, such as blog comments, social media posts, or other features of our services that are obviously viewable by the general public. For example, you may choose to use social sharing features and related tools which let you share details pertaining to your Bopal Local experience with other applications, sites, or media, and vice versa. Your use of these features enables the sharing of Information with your friends or the public, depending on your social sharing service settings. Please refer to the privacy policies of those social sharing services for more information about how they handle the information you provide to or share through them;
Third parties where we have a duty to or are permitted to disclose your Information by law (e.g. law enforcement officials, government authorities);
With the police in the exercise of their functions or with others as required by a court order;
Third parties where we or any Bopal Local group company, sell or buy any business or assets, in which case we may disclose your Information to the prospective seller or buyer of such business or assets;
Third parties in connection with any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of Bopal Local or any of the Bopal Local group company’s business, in which case Information held by it you may be one of the transferred assets.

Note where we share your Sensitive Personal Information or Personally Identifiable Information, appropriate protections will be in place to protect such information as required by applicable data protection laws. Sometimes, we may share Information in an aggregated, pseudonymised and/or anonymised form which cannot reasonably be used to identify an individual.
Purposes for which we use your Information:

Correspondence/communication with you pursuant to you registering an Account or your usage of the Site;
Ensuring that the content on the Site is presented in the most effective manner for you and for your device;
To provide you with newsletters, information, products or services that you request from us which we feel may interest you, where you have consented to be contacted for such purposes;
To notify you about changes to the Site, this Policy or the Terms of Use;
For the purpose of studying your usage patterns;
For analytical purposes, including but not limited to assessing usage data, usage patterns, estimate audience sizes and other similar activities;
In any other manner we may describe when you provide the Information;
Detection and prevention of fraud, spam, abuse, security incidents, and other harmful activity;
Conducting security investigations and risk assessments;
Verification or authentication of the information or identifications provided by you (such as to verify your accommodation address or compare your identification photo to another photo you provide);
Conducting checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required;
Compliance with our legal obligations and applicable laws;
Compliance and monitoring of our contractual obligations towards you;
Resolution of any disputes with you or any of our users s and enforce our agreements with third parties.
In connection with the activities above, we may conduct profiling based on your interactions with Bopal Local, your Profile information and other content you submit, and information obtained from third parties. In limited cases, automated processes may restrict or suspend access to Site, if such processes detect an activity that we think poses a safety or other risk to Bopal Local, other users, or third parties.

By accepting this policy you agree to receive communications via WhatsApp.

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Your rights

Bopal Local at its sole discretion may permit or deny the change of any Information, if it is believed such Information is required to comply with applicable laws.

Rectification of Inaccurate or Incomplete Information
You have the right to ask us to correct inaccurate or incomplete Personally Identifiable Information or Sensitive Personal Information concerning you (and which you cannot update yourself within your Account) by contacting info@Bopallocal.com.

Amendments to the Policy

This Policy is subject to change at Bopal Local’s sole discretion. Any changes to the Policy will be notified by way of a notice on the home page.
Terms of Use

This Policy shall form a part of the Terms of Use.

Vishal Patel
Founder
email: info@bopallocal.com

This Policy has been last updated on 13th Oct, 2023.